A backed-up sewer line or failed septic system doesn't just mean a mess — it means contaminated water carrying bacteria and pathogens that has to be handled under strict containment. A DIY approach to sewage cleanup puts household members at real risk of exposure.
Our New London, WI crews suit up in full PPE before entering a contaminated space, no exceptions.

We follow strict biohazard protocol on every Sewage Cleanup call, treating even a small backup with full precaution.
Our New London, WI disinfection process uses compliant, registered products rather than generic household cleaner.
We document disposal of contaminated materials to keep the process compliant and traceable.
We prioritize protecting occupants of the New London, WI property over speed, given the health risk involved.
Sewage cleanup follows a strict sequence built around safety, and here's how our New London, WI crews handle it.

Contaminated water is extracted using equipment dedicated to blackwater jobs, kept separate from clean-water equipment.
Crews are trained specifically in biohazard-level cleanup procedures.
Porous materials — carpet, drywall, insulation — that contacted sewage are removed and disposed of per regulatory guidelines.
Disinfection follows the same standard regardless of how small the backup appeared initially.
Pathogen control continues until air and surface testing confirm the space is safe.
Air quality sign-off happens before we consider the job complete.
Tell our New London, WI dispatcher what's happening so we send a crew equipped for biohazard response.
Our nearest available New London, WI crew heads out equipped for Category 3 response.
You'll know the scope and cost once contamination levels are confirmed.
The file doesn't close until pathogen and odor control are confirmed complete.

"They treated our sewage backup like the serious situation it was, full suits and everything, not a quick mop job." — Wanda C.
"Appreciated that they explained exactly what would need to be thrown away and why, rather than just guessing." — Desmond K.
"The smell was completely gone by the time they finished, not just masked with an air freshener." — Alina M.
Blackwater contamination poses real health risk, unlike clean-water leaks, which is why it needs a different protocol.
We'll assess which materials must go and which can be treated and kept.
Our disinfection products meet EPA-registered standards for Category 3 water, not generic cleaner.
We don't close the file until air and surface checks pass.
We recommend checking your specific policy, and we'll support the claim with proper documentation either way.
We recommend calling right away rather than attempting any cleanup yourself given the biohazard involved.
If your property is in or near New London, a crew can typically respond the same day.

One call gets a full PPE crew routed to New London.
Call +1-844-578-1604